FREE SHIP-TO-STORE SERVICE
You can have your online order shipped to the store location of your choice free of charge. It usually takes 4 to 7 business days. You’ll receive an email when your package has arrived at the store and is ready to be picked up. A photo ID will be required when you come to collect your order.
The Elephant Attire members, get:
2x the points on your online orders that are shipped to store.
2x the points on a purchase made the same day at a store location when returning an online order in store.
Please note: Online-only items cannot be shipped to store and can only be returned online. The double-the-points promotion is for a limited time and excludes direct orders.
FREE SHIPPING ON PURCHASES OF CAN$75 OR MORE*
This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards. Only Can$10 shipping for orders less than Can$75.
*A shipping surcharge may apply to certain items based on their size, weight, and destination. These fees are independent of the free shipping offer.
YOUR PACKAGE IS IN GOOD HANDS
Orders are shipped by Canada Post* and delivered anywhere in Canada. You choose the address that works best for you (your home or office or the home of a friend or family member) and we do the rest!
Once your order has been shipped, you can track it using Canada Post’s online tracking tool.
Please note that orders cannot be shipped to P.O. boxes.
*Another shipping company may be used to ship online-only items. Please note that these items are only available for home delivery.
STANDARD DELIVERY TIME OF 4 TO 7 BUSINESS DAYS IN CANADA.
That’s all we need to ship and deliver your order.
For the Ship to Store service, it should also normally take 4 to 7 business days.
The virtual gift card will be sent in less than an hour if:
No delivery date is selected.
Your bag contains no other items.
Delivery times for certain online-only items could be longer.